More than 20 years of experience in quality assurance and working for Wagenborg Nedlift since 2014. Ingrid Voost is in control as HSEQ Manager within the HSEQ department of Wagenborg Nedlift. To know more about the much-discussed topic ‘HSEQ’ and to understand why this is such an important one, we have a conversation with Ingrid.
“It’s my purpose to ensure that everyone takes home their own lunchbox.”
Ingrid, how did you get involved in the world of HSEQ?
That’s a quite a special story. Originally I’m a chemical analyst. But when my former employer asked me a long time ago if I would like to start my career in quality care, with my knowledge about chemicals, this seemed to me like a nice step. And I still don’t regret this decision. After many years of experience in the quality care, especially within the oil and gas sector, this job at Wagenborg Nedlift came on my path. A new experience which has worked out well so far.
What do you appreciate in working at Wagenborg Nedlift?
That’s a combination of factors. I like the cooperative spirit and the solidarity within the company. There is a nice corporate culture at Wagenborg Nedlift. But besides this, the passion of our people for the profession is really wonderful to see.
What does the HSEQ department do in practice?
In short, we give opinions and we carry out checks to all Health, Safety, Environment and Quality related matters. We think along about how we can integrate laws and regulations in our work in the best way. We are also an important contact for our customers regarding HSEQ issues.
“The passion of our people for the profession. It’s wonderful.”
Who works for the HSEQ department?
Our department comprises of a HSEQ Manager, that’s me, and three HSEQ coordinators. HSEQ Coordinator Tonny Mug is specialist in the field of transport and security advisor in several areas, HSEQ Coordinator Peter Peters is specialist in the field of cranes and Erwin Rombout is junior HSEQ Coordinator. Erwin is still in training. He completed his study on comprehensive safety and is a good addition to our team.
What does your day look like?
I never know exactly what my day will look like, but it is very diverse for sure. It’s possible that my planning gets a completely different turn because of an incident. No day is the same. The working activities I perform are also very diverse: keeping up-todate QRS, monitoring developments in the market, maintaining contacts with ISZW, performing internal analysis, contributing to pre-qualification documents, setting up fact reports, internal audits and so on.
You mentioned ‘keeping up-to-date QRS’. What’s QRS?
QRS is our ‘Quality Registration System’, an advanced system making it possible to register online and follow-up all health and safety, environmental, and quality related incident reports and defects. From April this year our QRS is renewed. Now it’s possible to perform analysis systematically and even more adequately and accurately.
Safety is a hot item nowadays. Is this the case for Wagenborg Nedlift as well?
Care and attention for people and the environment becomes more and more important. For Wagenborg Nedlift these items are very important. Safety is on top. Our goal is ‘zero accidents’. It’s my purpose to ensure that everyone takes home their own lunchbox.
“In our company caring for people and the environment is very important.”
But if there is an accident. What will be the role of the HSEQ department?
In case there is an accident, the HSEQ department is in the picture immediately. As soon as we receive the message, one of us goes straight to the site of the accident. There, we take pictures of the situation and we try to gather as much information as possible. Preferably as quickly as possible after the accident, in order to collect first hand and reliable information as possible. Then, if necessary, we keep in touch with ISZW and we investigate and analyze the accident.
Quality. How does Wagenborg Nedlift shows its quality?
We are ISO 9001, ISO 14001 and VCA-P certified. Since this spring, we are also OHSAS 18001 certified. We are audited every year by an independent institute, which tests if we still work in accordance with the established standards and if we may retain our certificates. We need these certificates in order to be allowed to work within the petrochemical market.
“We are also OHSAS 18001 certified since this spring.”
OHSAS 18001, what’s that?
OHSAS 18001 is the standard for health and safety management and is internationally recognized as health and safety standard. OHSAS 18001 focuses more on health and safety management than VCA-P. An adequate health and safety management system for our people is very important to us. Therefore, we have been certified. Besides this, VCA-P is not recognized internationally. As we work internationally as well, OHSAS 18001 is for us of great value.
OHSAS 18001 is an internationally accepted standard with specific requirements for conducting a solid health and safety management system. Mapping occupational hazards for collaborators is part of OHSAS 18001. The main purpose is to minimize these occupational hazards for collaborators and to undertake preventive measures, if needed, creating a working environment that is as healthy and safe as possible for the collaborators.